OUR GUARANTEE
AVAILABILITY
We're here when you need us. Have an emergency? Our entire team is available by cell phone, from the
remodeling consultants to project managers to installers to the company's top executives. Need rush service?
No problem; let's talk.
QUICK & EFFICIENT TURN-AROUND
TIME
We answer all inquiries within one business day, and since we're open seven days a week, we'll
usually get back to you on the same or next day of your call. If you want an in-home consultation with one of
our remodeling consultants, we can arrange a meeting for you within 48 hours - and often, sooner. With few
exceptions, the written project proposal will be ready within three business days of the initial
consultation, and your project can get started within five business days of wrapping up an
agreement.
REAL NUMBERS
We understand that speed is essential when moving into a new home or business. You want to minimize
needing to pay double rent and operating fees. If you're remodeling your current home or business, we also
understand you want to get renovations finished as quickly as possible. Artcon provides options to keep your
remodeling project on a tight schedule.
WARRANTY
Whatever we quote you for a
project, that's what you'll pay. We won't claim unexpected circumstances and suddenly up the price. Even if
we underestimated your project, we'll stick to our original agreement. Our numbers are
real.
PROFESSIONALISM
Artcon offers a five-year
warranty on our labor, and a manufacture's warranty on all products we use for up to 25 years. We're not
about to sacrifice our hard-earned reputation. Whatever the problem is, don't worry. We'll take care of
it.
THE CERTIFIED REMODELING
CONSULTANT
We hire only experienced,
well-trained professionals. Plus, everyone on our team has completed our in-home training program, to ensure
that our high standards are met. Each member of the team is educated in all aspects of the remodeling
process, and our professionals participate in bi-monthly continuing education programs provided by other
trade professional manufacturers and product representatives.
THE PROJECT MANAGER
Our certified remodeling
consultants will make sure your project succeeds. They will walk you through each step of the process, from
planning to design to budgeting to material selection, plus help brainstorm technical solutions, offer expert
advice, and answer your questions.
CREW CONTINUITY
Advocate, liaison, supervisor,
and advisor - the project manager assigned to your remodeling project is all this, and more. Our project
managers keep communication lines open, scheduling the renovations and helping you stay connected with the
trade professionals. They are also trained to inspect projects, maintaining our high standards, and solve any
problems.
OWNER INVOLVEMENT
When people work on a project
from start to finish, they care more about their work. This is why the crew that works on your project will
see it through from start to finish, with your project manager maintaining daily contact throughout the
process.
OWNER INVOLVEMENT
At Artcon , we don't limit your
contact with those higher up on the work chain. Zbigniew Kobielski, our principal owner, is involved and
available to every client. Want to speak with them? Call anytime, and they'll return the call as soon as
possible. It's our pleasure.
PERSONAL SERVICE
We take your project personally
at Artcon . We are one of the only remodeling companies to offer a special customer service team, whose
number one goal is your complete satisfaction. You'll find that everyone who assists you at Artcon - from the
administrative staff taking phone calls, to the consultants, to the crew and project manager - cares about
your needs and concerns. Remodeling can be stressful, but it should also be exciting. Let us help you have a
smooth renovation experience.
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